PERSONAL DATA
·
AutoEconom is a personal data operator registered under the Personal Data Protection Act. AvtoIkonom will take care of the preservation of the personal data of its Clients, as well as not to distribute, sell or provide to third parties this personal data, unless this is necessary for the performance of the activity of AvtoIkonom or is not required by a competent authority, according to the requirements of the law.
·
By providing personal data to AutoIconom, as well as by accepting these General Terms, the Client confirms that he has provided data voluntarily and that he gives his explicit permission to collect, process, store and provide this data in accordance with applicable Bulgarian legislation, including the car repair shops that perform the car services, as well as when it is necessary for providing the offered Services, for accounting needs, for establishing contact with it and for sending notifications for the Services provided by AutoEconom.
·
When filling in the data, the Client is obliged to provide complete and correct data about his identity and other required data. In the event of a dispute as to which person has committed to these General Terms and Conditions, the Client is considered to be the person who has paid the price for using the Services.
·
If the Client has provided incorrect or incomplete data, AutoIconom is not responsible for non-fulfillment of the undertaken commitments.
·
The client is responsible for filling in other people's personal data.
·
The client gives permission for access of the mobile application to the following directories of data, services and functionalities of his mobile device:
- Facebook Profile
- Location service
·
AutoEconom has the right to send to the Client unsolicited commercial messages or to offer them advertisements and information of its goods and services.
·
AutoEconom has the right to send third parties notifications that the Customer uses the mobile application.
·
Upon termination of the Client's registration, his access to his profile, as well as to the services provided through the Platform is suspended. AvtoIkonom reserves the right in this case to store the information provided by the Client so far. The client has no right to access the data and information from his profile after the termination of his registration.
·
AutoEconom has the right to send to the Clients unsolicited commercial messages in order to make inquiries, to conduct surveys or to offer them advertisements and information of its own or offered by other traders goods and services. The data can be used to send unsolicited commercial messages. By filling in their data, the Client agrees to AutoEconom to collect other data about the Client and the end users, such as IP address, time of visit, place from which the website is accessible, name and version of the web browser, operating system and others. parameters provided by the web browser through which the website was accessed and any other information. The collected data can be used by AutoIconom for statistical and marketing research to improve the Services provided to Customers. AutoEconom will use the received information for its own needs and to improve the quality of the Services.
· A
detailed statement of the Client's rights in connection with the protection of personal data is contained in the Section "Privacy
Policy" .
RIGHTS AND OBLIGATIONS OF THE PARTIES
·
The Client understands and agrees that AutoIconom has the right to decide which actions of the Client constitute a violation of these General Terms and Conditions, as well as to take appropriate measures to eliminate the violation.
·
AutoEconom has the right, upon assessment of a potential security risk and / or disruption of the normal operation of the Platform, to prohibit its use by the Client and to terminate the Client's account without notice, notice and without due compensation or other compensation.
·
The Client understands and agrees that AutoEconom has the right to terminate the Client's access to the Platform without notice, notice and without due compensation or other compensation if the Client violates the General Terms or the law, as well as if he does not pay for requested Services or other due amounts, in which case AutoIconom is not responsible for loss of data of the Client or other damages.
·
The Client has no right to use or allow third parties to use the Platform to undertake and carry out attacks and malicious actions against any other computer system connected to the Internet.
·
The Client is responsible for the confidentiality of his data for access to the Platform and assumes full responsibility for activities / actions performed through his account. In case of doubt that for any reason the confidentiality of his data is endangered, the Client must immediately notify AvtoIkonom. If he has not done so, it is considered that all actions through the Client's account have been made by him personally and he is responsible for them, including payment for all Services requested through his account.
·
AutoEconom has no obligation to look for facts and circumstances indicating the commission of illegal activity.
·
The Client is responsible and undertakes to indemnify AvtoIkonom for all lost benefits, damages and losses due to violation of the law or these General Terms and Conditions by the Client.
· The
characteristics or prices of the Services may be changed by AutoEconom at any time and may contain errors. In case of an error in the characteristics or the price of a Service, it is paid by the Client at its real price, determined by AutoEconom at the time of the request.
·
AutoEconom has the right at any time without notice or notice to expand or limit the scope of the Services it provides, to change the conditions, including to introduce a requirement for payment for the Services, the method of access, registration, etc. AutoEconom is not liable for damages and lost profits due to restriction or change of the Services.
·
In all cases, the liability of AutoEconom to the Client is limited to the amount paid by the Client for a given Service for transportation of his car.
·
AutoEconom does not guarantee that access to the Platform will be uninterrupted, secure and error-free, as long as this is beyond the capabilities, control and will of AutoEconom.
·
AutoEconom is not responsible for interrupted access to the Platform, as well as for non-processing or untimely processing of requests, including in the event of circumstances beyond its control - force majeure, accidental events, problems with the Internet, etc.
COPYRIGHT AND OTHER INTELLECTUAL PROPERTY RIGHTS
·
All content of the Platform, including all published texts, images, photos, videos, articles, program code, are copyrighted. Apart from the information about the Clients, all rights to the content of the Platform belong to AutoIconom and are under the protection of the Copyright and Related Rights Act. Copying and using them is a gross violation of the rights of AvtoIkonom and the mandatory provisions of Bulgarian law.
·
All property and non-property copyrights on the Platform, including but not limited to design, logo and other graphic elements, software, program code and functionalities, working materials and demo versions, belong to AutoEconom and AutoEconom owns the copyright on the Platform, as well as on all its elements and components, know-how for all activities and functionalities. AvtoIkonom is also the owner of the AvtoIkonom brand, the name of the mobile application, as well as the domain of the website with all possible extensions. Copying and using them is a gross violation of the rights of AvtoIkonom and the mandatory provisions of Bulgarian law.
·
In all cases, regardless of whether they are explicitly listed above, the Client has no right to copy, store, process, publish, distribute in its original or modified form, as well as to use in any other way the texts, images or other parts. from the content of the Platform.
·
When creating an account in the mobile application, the Client does not acquire any rights or licenses over the content of the mobile application, the Platform, the products or the brands of AutoEconom or third parties.
·
The Client has no right to access the program code of the Platform and has no right to copy or modify it in any way. Any attempt of the Client to access, copy or change the program code of the Platform is considered a gross violation of these General Terms and Conditions and the rights of AutoEconom.
·
Customers are granted permission to download the mobile application only for personal and non-commercial purposes. Customers receive only the right to use the mobile application for its usual purpose, without the right to modify or copy materials, to use materials for commercial purposes or for public display (commercial and / or non-commercial), to decompile, decompose or reverse engineer the software. mobile application, to remove copyright or other intellectual property rights from the content of the materials, to provide a "mirror" copy of the materials for uploading to other servers. The right of use is automatically terminated in case of violation of some of the stated basic restrictions and can be revoked at any time. In case of non-fulfillment of the above conditions, AvtoIkonom has the right to immediately terminate the use of the mobile application by the Client without notice, notice or compensation, as well as to claim compensation for all damages and lost profits from the Client's actions.
·
The Client undertakes to ensure the consent of all persons to whom he has granted access to his account to comply with the copyrights and other intellectual property rights of AvtoIkonom.
·
The trademark AvtoIkonom and all its variations, translations and transliterations, as well as the domains with this name are the property of AvtoIkonom. The use of this trademark, domain or name, directly or indirectly (such as, but not limited to, meta tags and other techniques for indexing or searching the Internet) without the prior written permission of AutoEconom is prohibited and punishable by law.
·
The prohibitions for infringement of the copyright and other intellectual property rights of AvtoIkonom are valid for all third parties, regardless of whether they are registered in the mobile application and / or have a profile in the Platform. benefits from the actions of third parties.
·
In case of non-fulfillment of the above conditions, AutoEconom has the right to immediately terminate the use of the Platform by the Client without notice, notice or compensation, as well as to claim compensation for all damages and lost profits from the actions of the Client or third parties.
MODIFICATIONS OF THE PLATFORM
·
Auto Economy has the right at any time to make changes and improvements to the Platform, as well as the form and content of the provided Services.
·
AutoEconom has the right to terminate the offered Services temporarily or permanently.
·
In these cases AutoIconom is not responsible for damages and lost profits of the Customers.
COMMUNICATION WITH THE CLIENT
·
By filling in the data and contact details, the Client gives his explicit consent to AvtoIkonom to use all technical means for communication with the Client, for which the Client has indicated contact details.
· The
provision of data and contact details by the Client does not oblige AvtoIkonom to make contact with the Client.
INFORMATION AND CONSENT
1. The client declares that he has been provided with information and is familiar with:
· The
name and address, as well as all other identifying data of AutoEconom;
·
All characteristics of the services provided by AutoIconom;
· The
price of the services including all taxes and fees, as well as the service packages;
· The
method of payment and other conditions of providing the services;
· The
right of the Client to refuse the services;
· The
period for which the price of the services is valid;
· The
conditions for using the services;
· The
terms and conditions of the guarantee;
·
Contact information with AutoEconom, including by phone and e-mail;
· The
technical steps for concluding the contract for use of the services and their legal significance;
· The
technical means for establishing and correcting errors in the entry of information before the statement for concluding the contract is made.
2. The customer agrees to the conclusion of a distance contract, as well as advance and advance payments for the supply of services.
NOTIFICATIONS
Unless explicitly stated otherwise, all notifications are made to the contact addresses announced in a prominent place in the mobile application and respectively to the e-mail and other contact details of the Client, specified by him during registration.
VISITOR INFORMATION
All visitors to the Platform, regardless of whether they have registered, are obliged to comply with these General Terms and Conditions, and to refrain from any actions that would harm the rights or legitimate interests of AutoEconom, including not to perform actions aimed at destroying or harm the Platform or any other system, as well as not to publish materials with prohibited, obscene, defamatory, threatening or malicious content for AutoEconom or for a third party.
PARTIAL INVALIDITY
The invalidity of individual texts of these General Terms and Conditions does not entail the invalidity of the entire General Terms and Conditions.
FORCE MAJOR FORCE AND OTHER CONDITIONS
·
AutoEconom is not responsible for non-fulfillment, in part or in full of obligations and commitments, due to force majeure or force majeure.
·
AutoEconom is not liable for damages, lost profits, costs, claims or other responsibilities to the Customers or to third parties, if they have occurred due to non-compliance with these General Terms or applicable law by the Customer or another person.
AMENDMENT OF THE GENERAL TERMS AND CONDITIONS
·
AutoIconom reserves the right to change the General Terms and Conditions without prior notice to customers.
·
The Client is responsible for monitoring and getting acquainted with the changes in the General Terms and Conditions, which will be published on the website.
·
The changes take effect immediately and are mandatory for all Clients. Some changes may have a retroactive effect on requests and services already delivered or made.
·
AutoEconom is not responsible for errors that may occur on the Platform, including errors caused by changes, settings and other actions not performed by AutoEconom.
APPLICABLE LAW
·
The Bulgarian legislation is applied for the unsettled issues, including when using the Platform by foreign Clients.
·
All disputes related to the Services provided through the Platform are resolved by the competent Bulgarian court.
PERSONAL DATA PROTECTION POLICY
This privacy policy aims to help you understand what personal data we collect, why we collect it and what we do with it. Please take the time to read our privacy policy carefully. We want you to be aware of how we use your information and the ways in which you can exercise your rights.
This Privacy Policy applies to your personal data when you visit avtoikonom.bg or use our services through this site or through our mobile application AutoEconom and does not apply to other sites or services that we do not own and do not control.
WHO ARE WE
The company providing you services through this website in the capacity of Administrator of personal data is "AUTOIKONOM" Ltd., UIC 204049064, with registered office and address of management Sofia, Izgrev district, 22 Buenos
Aires Str., 4th floor, apt. . 12, represented by the manager Emil Kirilov Stavrev, e-mail: assistant@avtoikonom.bg , tel .: 0700 20 612.
Person responsible for personal data protection: Radoslav Nikolaev Savov, address: Elin Pelin, 16 Stefan Stefanov Str., Email: assistant@avtoikonom.bg , tel .: 0889600397.
DATA WE COLLECT AND HOW WE USE IT
We respect the right to privacy and work continuously to keep the data we process minimized and maximally protected. However, in order to use our services and purchase our products, we need to process some personal data.
We collect personal data only for the purpose of carrying out our business and selling our goods. We process personal data only for statutory reasons. We do not sell or otherwise distribute your personal information. We may share them with our selected subcontractors only when necessary to provide our services and we have your confirmation of this, as expressly described below.
We process the following personal data for individuals to achieve the following goals:
Facebook account registration, including username, e-mail address and Facebook profile photo - to make it as easy as possible and save you time entering data and creating new accounts, we have given you the opportunity to register using your Facebook account. If you have selected this option without providing us with access to this account and information, we will not be able to recognize you or provide you with a service. You should keep in mind that your Facebook account is administered by a third party and when integrating this account and the information in it, we are obliged to comply with the rules of this third party, including with regard to the privacy policy, related to the use of your Facebook account. More information about Facebook's privacy policies can be found in the settings of your Facebook account.
Register by creating an account - if you prefer, you can create an account by entering only your e-mail. If you have selected this option without providing us with your email address, we will not be able to recognize you or provide you with a service.
Data in profile - after creating your account and making a request for removal, we ask you to enter the following data:
·
Names and telephone number for contact - we need to be able to identify the person as our client and to contact him in the course of providing services;
·
Make, model, registration number and mileage of the car - we need to be able to identify the car of our customer and prepare all documents for the provision of services, including handover protocols and powers of attorney for transportation of cars;
·
Chassis number - when accepting an order for transportation, we need this information to compile and issue the necessary documents in connection with the transportation and provision of other requested services, including handover protocols and powers of attorney for transportation of cars.
PIN - we need this information in order to issue an invoice for the services provided and fulfill the requirements of tax and accounting legislation.
Driver's license expiration date - if you want to use our platform to remind you when you need to renew your driver's license.
Expiration date of insurance and technical inspection of the car - if you want to use our platform to remind you when you need to renew these documents.
We need the e-mail address and telephone number of the client in order to contact the client at any time from the implementation of the requested services in connection with their successful and timely implementation, to respond to your inquiries and to respect your complaints and other requests. .
We need a car pick-up and drop-off address in order to provide our services.
When we receive a request from a person through one of our contact forms, we will use the contact details provided by him to contact us and provide him with the information or assistance he needs.
We would like to send you information about our services, promotions, discounts and bonuses that you can use. We will only do this if you give us your consent to receive this information through the mobile application.
Your consent is voluntary and we will not deny you our services if you do not provide it to us. We will not use your contacts to advertise third party products or services.
You can withdraw your consent to receive this information at any time by writing to the Data Protection Officer in any way convenient for you: by letter, e-mail or by submitting an application on the spot.
If you have chosen a trusted car service, we need your consent to provide the following data to the persons representing the car service:
·
Three names, e-mail address and contact telephone number;
·
Copy of the car coupon or chassis number (depending on the customer);
·
Expiration date of the technical inspection of the car;
This data is required by the garages we work with to provide the services offered, and if we do not have your consent to provide them, we will not be able to fulfill your request for servicing your car at the trusted garage.
If you have chosen a trusted insurer, we need your consent to provide the following information to the persons representing the insurance company:
·
Three names, e-mail address and contact telephone number;
·
Copy of the car coupon or chassis number (depending on the customer);
·
Expiration date of the technical inspection of the car;
This information is required from the insurance companies we work with to provide the services offered, and if we do not agree to provide it to you, we will not be able to fulfill your request to insure your car through the selected trusted insurer.
DATA COLLECTION METHOD
We process and use only data that our customers have provided to us voluntarily. This means that each customer is responsible for not providing data to third parties in violation of their privacy rights, as we have no practical ability to control whether our customers provide data to third parties with their knowledge and consent given in accordance with legal requirements.
Therefore, each person bears full personal responsibility if he provides us with data to a third party without his knowledge or without his consent in compliance with the requirements of applicable personal data protection legislation, including with regard to data of third parties transmitting or receiving cars provided to us by a customer, as well as in relation to the data of individuals representing customers-legal entities.
SECURITY MEASURES
We have taken a wide range of technical and organizational measures to protect your personal data against loss or other forms of illegal processing. Personal data is available only to those persons who need access to perform their work in connection with the provision of our services. These persons are trained and empowered accordingly. Our staff is obliged to process personal data in accordance with the requirements of legality, confidentiality, rules of ethics and appropriate use of data.
SUBCONTRACTORS
To provide quality services, we have engaged service providers - processors, carefully selected according to their capacity to protect and process personal data. Without them, the implementation of our services will not be possible. We use only subcontractors - professionals in the field, through which we provide additional security of your data and to whom we provide only the information they need to perform their assigned activities, including:
·
The trusted services and insurers of your choice;
·
Hosting services: Digital Ocean
In other cases, when required by law or contract, your data may be provided in connection with accounting or legal processing, making payments, collection of receivables, etc., in which case the data is processed for us only on the basis of of our explicit instructions and instructions and in accordance with our privacy policy with due care and security.
We do not provide your personal data to third parties without legal or contractual grounds, we do not sell or distribute it in any other way.
ACCESS TO DATA
When you use your Google and Facebook account, some specific features of Google and Facebook may be activated, such as Google AdWords Pixel and Facebook Pixel, through which Google and Facebook platforms receive information that you have visited our site. Within these tools, we are not able to identify the individuals whose data is being generated. However, this information can be personalized by Google and Facebook platforms and affect the content they show you. For more information and to disable certain features, you should use the settings of the respective platform over which we have no control and cannot block their functionality.
MINORS AND MINORS
We provide services and allow our website and application to be used only by persons over 18 years of age. If you are under the age of 18, please seek help from a person under the age of 18 to use our services.
If we receive information that we have collected personal data from a person under the age of 18, we will delete it immediately, unless we are legally obliged to store such data.
Please contact us if you believe we have inaccurately or unknowingly collected information from a person under the age of 18.
TERM OF STORAGE AND DELETION OF DATA
In principle, we process data while the client uses our services and 1 year thereafter to prevent the loss of data valuable to the client, to respect complaints and claims from the client, to resolve legal and extrajudicial disputes, to collect receivables and for compliance with applicable law, including the requirements of the Accounting Act and applicable tax law.
YOUR RIGHTS
You have the right to request a copy of your personal data at any time, to check the accuracy of the information stored, to correct or update this information, to request that your personal information be deleted if there are grounds for doing so, as described below. You also have the right to complain when your privacy rights have been violated. Below is a detailed description of your rights as a data subject:
·
Have the right to request confirmation that process personal data related to you and request a copy of your personal data
and information relating to the collection, processing and storage of personal data.
·
you have the right to request that your personal data be deleted for any of the following reasons: the personal data are no longer needed for the purposes for which they were collected; when you have objected to the processing, when the processing is illegal; when the data is processed with your consent and you withdraw that consent; where personal data must be deleted in order to comply with a legal obligation under Union law or the law of a Member State applicable to the controller. You may be denied the deletion of your personal data for the following reasons: exercise of the right to freedom of expression and the right to information; to comply with our legal obligation or to carry out a task in the public interest, or in the exercise of official powers conferred on us; for reasons of public interest in the field of public health; for the establishment, exercise or defense of legal claims.
·
You have the right to request that your personal data be corrected if it is inaccurate, or supplemented if it is incomplete.
·
You have the right to request that the processing of your personal data be restricted, if applicable and there are grounds for doing so, for example: challenge the accuracy of personal data for a period that allows us to verify the accuracy of personal data; the processing is illegal, but you do not want the personal data to be deleted, only the use to be restricted; we no longer need personal data for the purposes of processing, but you require them to establish, exercise or defend your legal claims; you have objected to the processing pending verification that our legal grounds take precedence over your interests.
·
You have the right to request the personal data concerning you that you have provided in a structured, widely used and machine-readable format and you have the right to transfer this data to another controller when the processing is based on consent or a contractual obligation. and processing is performed in an automated manner
·
You have the right to object to the data protection officer against such processing of your personal data, if there are grounds for doing so.
You can address all requests to the data protection officer. In order to be able to provide you with full assistance, please provide us with accurate information about you and specify your request. When exercising your rights, we may request additional information in order to establish your identity.
Please note that when your requests are manifestly unfounded or excessive, in particular because of their recurrence, we may:
1.
to impose a fee, taking into account the administrative costs of providing the information or communication or taking the requested action, or
2.
to refuse to take action on the request.
We will use reasonable efforts to comply with your request within 30 days of receiving your request. If necessary, this period may be extended by a further two months, taking into account the complexity and number of requests.
SUPERVISOR
If you believe that we have violated your rights in relation to your personal data, you can file a complaint to the supervisory authority of Bulgaria, which is the Commission for Personal Data Protection. More information can be found at: www.cpdp.bg .
You can also file a complaint in the country where you live, in your workplace or in the place where you think we are violating our rights.